Store Guide

Product Shipping
In-stock items will be shipped within 3~5 business days after payment is confirmed.

Shipping charge
1,100 yen (including tax) if the total price (including tax) is less than 33,000 yen

If the total price (including tax) is 33,000 yen or more, shipping is free of charge.

Payment Methods
[1] Online payment by credit card　
Payment amount] = Product price + Shipping fee + Consumption tax
We accept VISA, MasterCard, or American Express.
We use the “Shopify Payment” service for credit card payments.

[2] Digital Wallet Payment
We accept Apple Pay and Google Pay.

Shipping company
We use Yamato Transport as our delivery company.

Delivery time zone
We accept the following time zone designations.
Morning/14:00-16:00/16:00-18:00/18:00-20:00/19:00-21:00
(Depending on the location, we may not be able to accept the next day's delivery.)

Returns and Exchanges of Products Sold Online
As a general rule, we do not accept returns or exchanges of products purchased through our online sales service. Please contact us within 7 days of receipt of the product for a return or exchange in the following cases.
Please contact us before sending the item back to us.
Please send the item(s) with the following information by cash on delivery.
(If the product is defective, damaged or stained, or if a different product from the one ordered is delivered)

Returns and shipping address
ROKUSHO optic-salon ROKUSHO
Hanegi, Setagaya-ku, Tokyo 156-0042
76, Kameko-shin-ni, 1-21-3 Hanegi, Setagaya-ku, Tokyo, Japan
tel:050-1807-2015

NO REFUNDS
All sales are final, and the Optic Salon ROKUSHO does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. Please check the product details before purchase.