Legals


Distributor
ROKUSHO optic salon

Name of the person in charge of operation
Yusuke Miyagawa

Postal code
Postal code 156-0042

Address
76, Kameko-shin-ni, 1-21-3 Hane, Setagaya-ku, Tokyo, Japan

Explanation of charges other than the product price
*Delivery charge: Please see below.
If the total price (including tax) is less than 33,000 yen: 1,100 yen (including tax)
If the total price (including tax) is 33,000 yen or more: Free shipping

*Cash on delivery fee: Please see below.
For orders from ¥9,999 to ¥9,999 / 330 yen (tax included)
9,999 yen to 29,999 yen / 440 yen (tax included)
Up to ¥99,999 / 660 yen (tax included)
Up to ¥300,000 / ¥1,100 (tax included)

Application Expiration Date
Expiration dates may be displayed on the website depending on the product. In the unlikely event that an ordered item is out of stock, we will notify you of this when we send you an “Order Receipt Complete” e-mail, and we may cancel your order. Please note that we cannot accept cancellations after the product has been shipped.

Defective merchandise
In the event of a defective product, please contact us by e-mail within 7 days of receipt of the product. Please note that we may not be able to accept your order if you do not contact us within 7 days. Please note that we cannot accept returns or exchanges for reasons attributable to the customer, such as a different image, change of mind, etc., nor can we accept returns or exchanges for products that have been used once.

Sales quantity
The number of products sold may be limited. Please check each product page carefully. Since the inventory is linked to the store, you may not be able to purchase the item you ordered if it has already been sold in the store. We apologize in advance for any inconvenience this may cause.

Time of delivery
Orders will be shipped within 7 days after confirmation of order.

Payment Method
Credit card payment, cash on delivery, digital wallet payment

Time Limit for Returns
Basically, we do not accept returns or exchanges. Please check the details of your order carefully before purchasing. If you have any questions or concerns about the details, please contact us by e-mail before purchasing. Please contact us by e-mail within 7 days of receiving your order if you receive an incorrect or defective item. We will not accept returns if the item is damaged or stained by the customer.

Return shipping charges
Customers will be responsible for any returns for their own reasons. If the product is defective, we will bear the cost of return shipping.

Service Name
optic-Salon ROKUSHO

Phone number
050-1807-2015

Public email address
opt.rokusho@gmail.com

Home page address
opt-rokusho.com